Shipping policy

Last updated: September 3, 2026

At Rasheva, we work to make your shopping experience simple and convenient. Please review our shipping information below.

📦 Order Processing

Orders are processed after they are successfully placed. Processing times may vary depending on product availability and order volume.

🚚 Delivery Time

Delivery times may vary depending on your location and courier service. The estimated delivery timeframe will be provided during the ordering process where applicable.

📍 Delivery Address

Please make sure your name, phone number, and delivery address are correct when placing your order. Rasheva is not responsible for delays caused by incorrect or incomplete delivery information.

📞 Delivery Attempts

Our delivery partner may contact you by phone to arrange delivery. Please keep your phone available until your order has been delivered.

💳 Cash on Delivery

Cash on Delivery (COD) is available on eligible orders. Payment is made when your order arrives.

🔄 Failed or Returned Deliveries

If a delivery cannot be completed because the customer is unavailable, provides incorrect information, or refuses the order, the package may be returned to the sender. Additional delivery or return charges may apply where applicable.

🌍 Delivery Areas

We currently focus on deliveries within the United Arab Emirates (UAE).

💬 Need Help?

If you have any questions about your delivery or order, you can contact our Customer Support team directly through the Customer Support section on our store. Our team will be happy to assist you.